Legal
This policy explains how Big Five Personality Assessment collects, uses, stores, and discloses personal information in connection with the app and related services.
Last updated 12 March 2026
Contents
We aim to handle personal information in a way that is transparent, proportionate, and aligned with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles, while also taking into account that people outside Australia may use the service.
This policy applies to the website, assessment flow, user accounts, saved report data, AI-generated insights, and any related premium or support features we provide now or in the future.
Depending on how you use the service, we may collect:
We collect information directly from you when you create an account, complete the assessment, save progress, unlock premium features, ask the AI coach questions, or otherwise interact with the service.
We also collect some information automatically through essential cookies, browser storage, authentication/session tools, and server logs needed to keep the app secure and working properly.
We may use personal information to:
The service may send parts of your assessment profile, saved report data, and questions you ask to an AI provider so the app can generate report text, premium insights, and coaching-style responses.
AI output is generated automatically and may be incomplete, generalized, or wrong. It is designed as informational guidance about personality patterns, not as medical, psychological, legal, employment, or financial advice.
If you do not want content used for AI features, do not use the AI report or chat functions.
We may disclose information to service providers and contractors who help us run the service, such as hosting, database, authentication, AI, payment, email, customer support, and security providers.
We may also disclose information where reasonably necessary to comply with law, respond to valid legal process, protect our users, enforce our terms, prevent fraud, or deal with a sale, restructure, merger, or transfer of the business.
We do not sell personal information in the ordinary sense of that term.
Because the app may be used internationally and some service providers operate globally, personal information may be stored or processed outside Australia, including in countries where privacy protections differ from those in your home country.
By using the service, you acknowledge that cross-border transfers may occur as reasonably necessary to deliver the app. Where required, we will take reasonable steps to ensure overseas recipients handle personal information consistently with applicable privacy obligations.
We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including account administration, your saved report, premium features, security, dispute handling, and legal compliance.
Different data types may be retained for different periods. For example, account-linked saved drafts or your saved report may remain available until deleted, while logs and operational records may be retained for a shorter period.
We use measures that are reasonable in the circumstances to help protect personal information from misuse, interference, loss, unauthorized access, modification, or disclosure.
No internet service is completely secure, so we cannot promise absolute security. You should also use a strong password, keep your login details private, and sign out from shared devices.
Subject to applicable law, you may request access to personal information we hold about you and ask that we correct inaccurate information.
Depending on where you live, you may also have additional privacy rights, such as rights to deletion, portability, restriction, objection, withdrawal of consent, or complaint to a regulator.
If you are in Australia and believe we have handled your personal information in a way that breaches the Privacy Act, you may contact us first so we can try to resolve the issue. You may also be able to complain to the Office of the Australian Information Commissioner.
The service is intended for general audiences, but it is not designed to knowingly collect personal information from children in breach of applicable law.
If you are under the age required to validly agree to these terms where you live, use the service only with appropriate parent or guardian involvement. If we learn that personal information was collected unlawfully from a child, we may delete it.
We may update this policy from time to time to reflect changes in the service, legal requirements, or our privacy practices.
When we make material changes, we may update the effective date above and may also provide an in-app notice or other notice if appropriate.
If you need to make a privacy request or raise a concern, use the support or contact channel we make available through the service. If a dedicated privacy contact is added later, this policy will be updated to reflect it.
This document is intended as a practical product policy, not legal advice for any person. Local laws may give you additional rights that continue to apply.